31 August 2006

Telecom usage in the EU

The EU's DG Information Society recently released this, which reports the results of a household survey of communications usage within the EU. There are many interesting things to be found in this report. You might enjoy comparing the results of this survey with those of the Pew Internet and American Life Project.

One thing that caught my eye was the response to Question 9 (p. 13), which was an exploration of the reasons why a household might not have a fixed line ... 38% cited mobile service that serves the needs of the household, and 30% said they did not want a fixed line.

So, enjoy your reading ... what did you find interesting in this report? Why?

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Pat said...

It is more interesting that 9.87% (47% out of 21%) at the EU25 level never had a fixed line. This number seems quite high and the top reasons for not having it installed are about costs e.g. rental charges, cost of calls, and initial fees. These reasons seem having nothing to do with mobile service unless the service costs a lot less.

Besides the costs, mobility seems to be among top reasons why respondents tend to give up their landline. In terms of mobility, I also mean freedom to make calls anywhere anytime (outgoing) and able to be contacted 24/7 (incoming). Feeling more secured, they can place a call from their mobile to 112 (or 911 in the US) in case of emergency.

Though mobile phone providers are taking up subscribers, there should still be a room for fixed call providers to grab some. The 4.2% (2% out of 21%) at the EU25 level reported that there is no landline available in their area. This usually is rural area where people often have less mobility and mobile phone providers generally do not give them top priority. Stated in the survey, “At European level, a majority of the households having a fixed line at home had never considered changing fixed telephone line provider or fixed call provider. [p.9]”, this should open an opportunity for fixed call providers and enjoy giving service for at least a few years to come.

The survey is generally significantly different for EU15 and NMS10, does it come from economic factor and culture? How this would be in the US where people seem to be less conservative, enjoy more freedom, and have lower saving rate (except UK)?

Pat said...

FYI (also FMI),

EU25 Total aggregate for the 25 EU Member States (since May 1st 2004)

EU15 Total aggregate for the 15 EU Member States before May 1st 2004 (AT, BE, DE, DK, ES, FI, FR, GR, IE, IT, LU, NL, PT, SE, UK)

NMS10 Total aggregate for the 10 new states, that joined the EU on May 1st 2004 (CY, CZ, EE, HU, LT, LV, MT, PL, SI, SK).